Creating After Hours appointment types (BP)

EARLY PORT

Objective:

Establishing our own urgent after-hours telehealth service to cover both social and non-social hours in compliance with the PIP After-Hours Incentive guideline (Level 5).

Scope and Coverage: Our After-Hours telehealth program aligns seamlessly with the Practice Incentives Program (PIP) After-Hours Incentive guidelines, providing comprehensive coverage during the complete after-hours period, which includes:

• Outside 8 am to 6 pm on weekdays.
• Outside 8 am to 12 noon on Saturdays.
• All day on Sundays and public holidays.

This after-hours period is further categorised into:Sociable After-Hours Period:

• From 6 pm through to 11 pm on weeknights.

Unsociable After-Hours Period:

• From 11 pm through to 8 am on weekdays.
• Hours outside of 8 am and 12 noon on Saturdays.
• All day on Sundays and public holidays.

This meticulous coverage ensures that our telehealth services address the varying needs of patients during both sociable and unsociable after-hours periods, adhering to the specific timeframes outlined by the PIP guidelines.